learn more About us

We’re Here To Provide Cutting-Edge, Service-Focused Solutions for the Payments Industry

core values & purpose

  • Experienced Cardnetix agents who have been in the Merchant Services industry pointing at computer screen

    Industry-Established

    With over 100 years of combined experience, we founded Cardnetix to solve all of the issues in the Industry. We were fed up with seeing other Providers have these issues so we made a solution.

  • Cardnetix Agents who are driven by the core values of ethics, integrity, optimism, temawork, efficiency, honesty, respect, efficacy, integrity & innovation

    Values-Driven

    We are, and always will be, driven by our core values: Ethics and Integrity, Optimism and Tenacity, Teamwork and Efficiency, Honesty and Respect, Efficacy and Innovation.

  • Cardnetix agents happily serving customers

    Service-Focused

    Founded on genuine and innovative customer success practices— we promise to listen to and act on all of our client’s needs. Giving you the best customer service is our highest priority.

 FAQs

    • Our Founders have worked in the Payments Industry since the year 2000.  We have owned a variety of many different types of very successful businesses across many decades.  We know business, we have worked with all types of start-ups to big corporations, and we are here to help you with yours in all ways.

    • Our DBA Cardnetix was just formed in 2023, but our solutions support 800+ Software Integrators and many thousands of their Merchants. 

    • We employ many decades of specialized experience in ALL facets of Payments, Gateway Integrations, Business Software, API & SDK, Level 2/3 Processing Data, eCommerce, Cloud EMV & Device Deployment, SaaS/HaaS, and all other payment related products/services.

    • We also have diverse experience over many decades with start-ups and build/design for all types of Business applications, such as; Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Point of Sale (POS), HIPAA Electronic Health Records (EHR) & Electronic Medical Records (EMR), Property Management Systems (PMS), Transportation Management Systems (TMS), Material Requirements Planning (MRP), Construction Estimating & Bidding Software, Accounting Software, Human Capital Management (HCM), Virtual Terminals with Recurring/Tokenization/Invoicing, etc..

    • Through the years we have served as Leaders and Board Members of a few larger Fortune 500 Companies, servicing 65k+ clients and over $20 Billion in annual processing volume.

    • Our solutions that we offer today support several hundreds of software integration partners, over 80K+ merchant businesses, and over $40 Billion in annual processing.

    • The Payment Industry is notorious for changes, and many take advantage with hidden fees, deducting unrelated costs from net revenue share, locking partners and merchants into long-term or exclusive contracts, etc..  However, we guarantee to not do any of that, and we never will change our promises for exceptional and 100% trustworthy customer service.

    • We are founded on our personal core values, honest and transparent convictions and strong passions to provide solutions for all of the issues in the Industry, that have also frustrated us within our own businesses we own and operate. 

    • We do not lock our clients into long term, one-sided contracts and we promise not to raise our rates as well. 

    • We work diligently and tirelessly every single day to earn our clients' business and we vow to prove that to each and every customer. Because of this, we have the rarest partner and merchant retention rates in the entire industry.

    • There is an old saying “our word is our bond”, we still believe in that. We hold ourselves to that daily and will put all our promises in writing too.

    • We promise the absolute best service, with one on one relationship managers, at the lowest price. In addition, we offer not just the most advanced hardware and software tools available, but also customized solutions that are perfect for your business. 

    • Because of our guarantee, even when it was beyond our control due to business acquisitions, we still have arrangements to support and serve those businesses we gave our word to, even while in most cases we do not make any revenue from those clients any longer. When you sign with us, we support you, no matter what, for many years to come. 

    • Logistically and technically, we understand our Client’s businesses more than others, because we have a diverse array of collective experience. This also sets us apart from many other companies which only have payments-related experience.  For Partners and Merchant Businesses, we have worked with Agile DevOps & Project Management, Jira & Software Design/Administration, Software Development Teams & 3rd Party Management, Channel/Sales Development & Operations, Go-to-Market Strategy & Marketing, Customer Experience & Retention, Business Analytics & Data Intel, Operational Excellence & Process Improvement, Technology Product Management, and so much more.